Politique d’expédition
🚚 Shipping Policy – LightBros
At LightBros, we’re committed to delivering your lighting gear fast, safely, and reliably — so you can focus on what matters: lighting the party 💡🔥
📦 Processing Time
All orders are processed within 3-5 business days.
Once your order is confirmed, our team prepares and ships it as quickly as possible.
Please note: Orders are not processed on weekends or holidays.
🌍 Shipping Times
Estimated delivery times vary depending on your location:
- 🇨🇦 Canada: 5–10 business days
- 🇺🇸 United States: 5–12 business days
- 🌎 International: 7–15 business days
Shipping times may vary due to high demand, customs, or carrier delays.
💸 Shipping Costs
- We offer FREE shipping on selected orders or promotions
- Otherwise, shipping fees are calculated at checkout based on your location
📍 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package in real time.
⚠️ Delays & Issues
LightBros is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Incorrect shipping information provided at checkout
If you experience any issues, contact us and we’ll help resolve it ASAP.
❌ Incorrect Address
Please double-check your shipping details before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses.
📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery with photos (if applicable), and we’ll take care of you.
📩 Contact Us
Need help with your order?
Email: info@light-bros.com
We typically respond within 24 hours
💡 LightBros Promise
We don’t just ship products — we deliver experience.
LightBros — We light to party.